Programme details
Find out about the conference format below, including the social functions.
Tuesday 19 November 2024
Mihi Whakatau
Mihi whakatau is traditionally used for welcoming, and openings which take place off the marae, and is undertaken by a Māori speaker who represents the leaders of the local area.
Opening address
Navigating Beyond: Setting the Scene for New Zealand’s Payments Future
In the opening session, Steve Wiggins, CEO at Payments NZ will set the stage by offering a global perspective on the rapidly evolving payments landscape and the critical role Aotearoa plays within it. This session challenges the delegation to not only understand the global picture but to recognise the unique place Aotearoa holds in shaping the future of payments.
Principal sponsor welcome address
Session sponsored by FIS
WORLDLINE OPENING KEYNOTE
Pioneering the Future of Payments: Innovation, Leadership, and Global Vision
Session sponsored by Worldline
In the opening industry keynote, Manish Sharma, Managing Director at Worldline, will share his visionary journey through the evolving world of payment technologies, emphasizing the power of innovation, strategic foresight, and global collaboration. Drawing from his extensive experience leading groundbreaking initiatives across Asia Pacific, Manish will explore how he has successfully driven product development and digital transformation for major banking customers. With a keen eye on the future of payment technologies, Manish will share his insights on how banks and financial institutions can harness cutting-edge technologies to modernise operations and enhance customer experiences.
Speaker:
International Keynote
East Meets West: Global Trends in Payments & Omnichannel Commerce
Session sponsored by Payments NZ
Join Carol L. Grunberg, a visionary leader in the global fintech industry, as she takes us on an illuminating journey through the evolving landscape of payments and omnichannel commerce. Drawing from her extensive experience with industry giants like Citi, Google, and Ant Group, Carol will provide a unique perspective on the convergence of Eastern and Western payment innovations. Attendees will gain valuable insights into how Aotearoa can position itself at the forefront of global payment innovation, balancing technological advancement with regulatory considerations and consumer needs.
Speaker:
MC wrap up
MORNING TEA
INNOVATION, REGULATION & RISK
Regulation vs Self-Determination - Striking the balance
Session sponsored by Buddle Findlay
Dr John Small, Commissioner of the Commerce Commission, will set the stage by offering valuable insights into the regulatory perspective on emerging technologies in the financial sector. John will then join a fireside chat with Ian Woolford from RBNZ and Catherine Beard, BusinessNZ, moderated by Emma Geard, Buddle Findlay. This session will explore the delicate balance between safety, stability, growth, and innovation within the regulatory framework, crucial for shaping the future of financial services and the business community in Aotearoa.
Moderator:
Speakers:
Panel
Global View on an Open Ecosystem
Session sponsored by Visa
Join us for an insightful session where Visa shares a strategic approach to creating an open payments ecosystem that integrates digital identity verification and embraces the transformative potential of embedded payments. We will then move into a panel discussing innovative strategies aimed at enhancing security, streamlining transactions, and transforming the user experience in the digital economy. Our panelists will share how the possibilities of data and cryptography could evolve the financial landscape and unlock new opportunities for a decentralised and user-centric payments ecosystem.
Speakers:
FIRESIDE CHAT
Unlikely Allies: How Collaboration Ignited Australia's Fastest Growing Bank
This fireside chat will unveil the remarkable journey of how a traditional bank partnered with an innovative technology company to create a digital bank targeting the youth market, leading to unprecedented growth and success, making it the fastest-growing bank in Australia. Discover valuable lessons for Aotearoa banks on fostering innovation, embracing collaboration, and leveraging technology to drive growth and relevance in today's rapidly evolving banking landscape.
Speakers:
LUNCH
Stream 1: Future-proofing payments
Navigating Interoperability Through Collaboration and Partnership
Session sponsored by Stripe
Examine the role of traditional payment methods in a digital era and discuss approaches for modernising legacy systems while ensuring seamless interoperability with newer technologies. This session explores innovative partnerships and collaborative initiatives aimed at optimising payments processing, enhancing interoperability, and driving efficiency across the payments ecosystem.
Global Retail Payment Trends: Asia’s QR Revolution, Europe’s Open Banking Wave, America’s Card Dominance – Insights and Implications for New Zealand
Session sponsored by ICBC
This session will take you on a global journey exploring the rapidly shifting landscape of retail payments. This session will explore the paths taken by Asia’s QR code-driven payment revolution, Europe’s open banking innovation, and America’s enduring dominance in card-based transactions. Through an in-depth analysis of the strategies, technologies, and market forces shaping each region, we’ll uncover the key trends that could influence the future of payments globally. Discover what Aotearoa can learn from these developments and how it can position itself to lead in the next wave of payment innovation.
Perspectives on Global Payments Modernisation Approaches
In this session, industry leaders will share key insights into global payments modernisation strategies, examining the successes, challenges, and lessons learned from countries around the world. The discussion will focus on what these nations would do differently in hindsight and how these insights can be applied to the evolving payments landscape in Aotearoa. The panel will also address: Who is driving the payments strategy for Aotearoa? This session will explore the roles required in shaping the future of payments for Aotearoa.
Stream 2: Digital Transformation & Cyber
Will the G20 targets revolutionise cross-border payments and where does NZ fit?
Session sponsored by SWIFT
The way people pay has changed drastically due to digitisation, rise of e-commerce, new technologies surfacing and trends like electronic payments, wallets, digital currencies, and real-time payments. Will the G20 targets deliver on that customer promise and where does Aotearoa fit? Or do we need a more transformational change to achieve a better customer proposition? Will the public or the private sector lead us towards inclusive, instant, frictionless payments?
Fighting Digital Fraud in the Generative AI Age: Examining the Global Scam Economy
Explore how advancements in Generative AI have transformed the landscape of digital fraud, giving rise to a complex and dynamic global scam economy. From identity theft to phishing schemes, digital fraud presents significant challenges for individuals and organizations alike. Discover how businesses can leverage technology and data analytics to stay one step ahead of fraudsters and protect their customers and assets.
The Intersection of Digital Identity, Payments, and Open Banking: Unlocking the Future of Financial Services
As digital identity becomes an integral part of the evolving payments landscape, its intersection with payments and open banking is reshaping how we manage security, privacy, and user experience. The discussion will highlight how digital identity solutions are addressing security challenges while providing smoother user experiences in a world that demands increased transparency and trust. From biometric authentication to blockchain-based identity management, this session will explore how Aotearoa can harness the power of digital identity to strengthen its payments infrastructure and leverage the full potential of open banking.
AFTERNOON TEA
C-Suite Bank Panel
How Geopolitical Tensions, Rising Rates, and Global Conflicts are Shaping the Future of the Digital Economy
In this session, four of our leading female bank CEOs in Aotearoa will come together to explore how global geopolitical tensions, rising interest rates, and ongoing conflicts are shaping the future of the digital economy. These trailblazing leaders will discuss how Aotearoa’s payments ecosystem is influenced by international events, and how collaboration and innovation can help the industry thrive amidst uncertainty. As the country recovers from the impact of COVID-19 and navigates global crises, the panel will offer unique insights into the strategic decisions being made to safeguard the future of banking and ensure the best outcomes for New Zealanders.
Speakers:
Indigenous perspectives in payments
Te Ao Hurihuri, Aotearoa 2040 - transforming our workplaces to prepare for our mokopuna
Session sponsored by Payments NZ
Te Ao Hurihuri translates to ‘the changing world’. The demographic makeup of Aotearoa in 2040 will be significantly different to today, with a younger and more ethnically diverse population with Māori and Pasefika projected to make up over 25% of this future workforce and over 30% of the population. A shift is required, in our sector with studies showing that Māori and Pasefika currently make up only 4% of the tech and financial services workforce in Aotearoa. So what must we do to prepare for this next generation of younger and more diverse mokopuna in our workforce and as our customers?
Inspirational Keynote
Beyond the Con: The Art of Ethical Social Engineering Unveiled
Session sponsored by SWIFT
Join us for a captivating session featuring an expert in non-verbal communication, deception, and persuasion techniques, who has mastered the art of social engineering. Renowned for her ethical approach as a "people hacker," she employs psychology, con-artistry, subliminal linguistics, and cunning to dismantle security measures and expose vulnerabilities. With a background in leading simulated criminal attacks on businesses of all sizes and types, she has honed her skills to help secure client sites and information from malicious threats.
Speaker:
Closing address
MC Wrap up
Wednesday 20 November 2024
Welcome
OPENING KEYNOTE
Generative AI: Revolutionising financial services... and everyday life
Session sponsored by FIS
Join FIS, where we'll explore the transformative impact of generative AI on our personal and professional lives over the next five years. As financial services become increasingly integrated into our daily activities, the potential applications of generative AI are vast and varied. Imagine having a personalized chief financial officer for your business, accessible via natural language and equipped with expertise in accounting, financial strategies, and regulations to provide tailored advice on cash flow management and tax optimisation.
Speaker:
MINISTERIAL ADDRESS
Government view of the future of the NZ payments systems
Minister Bayly will provide insights into the coalition government's plans to modernize and streamline financial regulations, foster innovation, and enhance competition in the payments sector. Drawing from his extensive experience and recent policy announcements, he will discuss key initiatives such as open banking, reforms to the Credit Contracts and Consumer Finance Act, and efforts to simplify the regulatory landscape for financial institutions.
Speaker:
PLENARY SESSION
Navigating the global tradewinds and geopolitics
Speaker:
PANEL DISCUSSION
Charting the uncertain Economic and Trade Waters of Aotearoa
Following Mr. Groser's address, we'll transition into a dynamic panel discussion. This session brings together a diverse group of experts to explore the economic and trade perspectives crucial to navigating New Zealand's future in the global marketplace. Our distinguished panelists will discuss topics ranging from macroeconomic trends and indigenous trade policies to market strategies. Their collective expertise will offer attendees a multi-faceted view of the opportunities and challenges facing New Zealand's economy and trade relationships.
Speakers:
MC Wrap Up
MORNING TEA
Presentation and panel discussion
Innovating Payments for Tomorrow
Session sponsored by Mastercard
This discussion will unravel the strategies driving payment evolution and examine how NZ players can thrive amidst international competition. Dive deep into the cutting-edge advancements reshaping the payment industry and gain actionable insights for success in tomorrow's payment landscape.
Speakers:
Presentation and panel discussion
Future of Money: Beyond Transactions to Transformative Experiences
Session sponsored by ACI Worldwide
This session will explore the innovative advancements redefining how money is perceived and utilised in an increasingly digital world. Covering the the seamless integration of real-time payments to the rise of digital currencies and decentralised finance (DeFi).
ACI Worldwide will share a transformative case study featuring a global customer, then join a panel to discuss how these developments are transforming financial transactions and user experiences.
Speakers:
MC Wrap up
Lunch
Open banking showcase
Showcase wrap up
Afternoon tea
KEYNOTE & FIRESIDE CHAT
Strategic Fintech Innovation: Navigating Corporate-Startup Collaboration
In this session, Nektarios will address the critical relationship between corporates and startups, emphasising the need for strategic innovation. He’ll share insights on how large organisations can become “startup-ready” and effectively collaborate with emerging fintech companies. From open banking standards to digital transformation, Nektarios will explore practical approaches to drive change within the industry.
Speaker:
PANEL DISCUSSION
International Leaders Future of Payments: What NZ can learn and how it can lead
Speakers:
PLENARY SESSION
Payments NZ Update and Future Focus
MC Wrap up & Closing Karakia
Post-conference drinks
Monday 18 November 2024
Pre-Conference Welcome Function
Join us for drinks at our Pre-Conference Welcome Function at the HI-SO Rooftop Bar, located on the 16th floor of the SO/ Auckland Hotel.
Social function
The Point After Hours
At the end of a day filled with cutting-edge insights, relax and unwind at The Point After Hours social function at the Aotea Centre. Enjoy an unforgettable evening of top-notch entertainment, exquisite food and beverages, and plenty of networking opportunities with industry peers. This year's event takes a new direction from previous The Point conferences, featuring a ‘walk and fork’ menu with a wide variety of delicious options, perfect for mingling with delegates.
Dress Code: Business Casual